Etisalat’s new Roaming Callback App: what you need to know

etisalat roaming

Etisalat’s new Roaming Callback App allows roaming customers to enjoy calling any number within the country of visit, the UAE, or other countries at a special flat rate of Dh3 per min.

Users can download the App here: Google Play store | Apple App store 

Once the app is installed, you can start making calls directly through the app, which displays the contact list from the user’s native phonebook. The app will guide the customer step-by-step, making the call back process automatic and easy to use. The app does not require a mobile data connection.

“Summer breaks are around the corner and it is time for overseas travel for people in the UAE. At Etisalat, we are continuously exploring how to make our services more user friendly and beneficial, and in this case, especially for those travelling abroad in coming months. Our new Callback App simplifies the process of making a call and therefore makes it much easier for customers to benefit from the highly discounted calling rate of AED3/min that the callback feature offers. At this rate, it will more than fulfil their desire to stay connected with their friends and family, not just back home or in the country of travel, but also world over. We have seen a very positive response to the callback service and this will only help more customers to reap the benefits.”

Khaled Elkhouly, Chief Consumer Officer at Etisalat

Etisalat’s roaming call back service is automatically available for all Etisalat postpaid and prepaid customers and there is no need to opt in for the service.

Customers without an Apple or Android smartphone can still make an outgoing call at this special rate by dialling *145*00#OK to make an outgoing roaming call.

For example, a customer roaming in the UK needs to dial *145*0097150xxxxxxx#OK to call an Etisalat UAE number or *145*0096611xxxxxx#OK to call a landline in KSA.

For more information on roaming services from Etisalat, customers can visit www.etisalat.ae/roaming.