Earlier this month, Google launched its range of Pixel devices to the public. But what we wanted most was the announcement of the new Pixel 2 and the Pixel 2 XL. At first, everything seemed hunky-dory and people went about buying their version of the phone, be it the smaller Pixel 2 or the larger Pixel 2 XL. But alas, the good news seemed to end there, at least for the XL.
Well, it turns out that the Pixel 2 XL seems to have issues with its screen. Serious ones.
Reports are coming out in regards to the quality of the screen on the device and the burn in problems it’s facing. The primary issue that users are facing is the screen’s inconsistent colour temperature, especially visible against lighter backgrounds. When viewed at an angle, a bluish tint is visible on the screen. Below we can see a Mashable writer’s tweet on the issue,
Yep, the Google Pixel 2 XL really has a discoloration issue when you view t from the sides. Warmer dead-on. Blueish from sides. pic.twitter.com/zoEtYnQRrw
— Raymond Wong📱💾📼 (@raywongy) October 23, 2017
So far, the issue is only with the XL, and it is suggested that it could be because of the OLED panel used in the phone. LG is reported to have made the panels for the Pixel 2 XL.
The other, more likely phone-needs-a-recall issue is the screen burn-in, which is essentially a “ghost-like” image that lingers on the screen even after an app has been closed. Alex Dobie from Android Central tweeted the below in regards to this.
That's some pretty wild OLED burn-in on the Pixel 2 XL after maybe 7 days of full-time use pic.twitter.com/EPJTs6D0Kg
— Alex Dobie (@alexdobie) October 22, 2017
As can be seen, that burn or shadow looks pretty bad, especially for a brand-new flagship device.
What does it mean?
As of now, it doesn’t seem to be affecting all devices, so it could be an issue with a certain manufacturing batch. While it’s not a Galaxy Note 7 extinction level event, it could still warrant a recall of those devices. Google came out with the below statement to The Verge:
“The Pixel 2 XL screen has been designed with an advanced POLED technology, including QHD+ resolution, wide colour gamut and high contrast ratio for natural and beautiful colours and renderings. We put all of our products through extensive quality testing before launch and in the manufacturing of every unit. We are actively investigating this report.”
But I really want one!
Trust me, we hear you. We’ve been keen to get our hands on the device as well. It’s already harder for us in the UAE to get our hands directly on the device, but now if we have to wait for a recall and everything, we can’t predict when we’ll see it.
But fingers crossed, we get to see the XL back and booming soon and safely in our hands.